Trainings & Certifications


“Thoughts show what you desire. Actions determine what you get.”

  • Who is this for?

    • Individual(s) transitioning into entrepreneurship or preparing to create a new business.

    Ticket package:

    • Day 1: Seminar

    • Day 2: Open discussion and Live Question & Answer

    • Comprehensive Toolkit

    Topics:

    • Business acumen and entrepreneur mindset development

    • Mitigate challenges

    • Basics to start and manage your business

  • Who is this for?

    • Individual(s) or organization(s) who recently started a new business, product or service or are preparing to.

    Ticket package:

    • Day 1: Seminar

    • Day 2: Open Discussion and Live Question & Answer

    • Comprehensive Toolkit

    Seminar topics:

    • Client/Customer readiness

    • Prototype Development

    • Back-end and Front-end workflow and processes

    • Website Development

    • Client Acquisition and Retention

  • Who is this for?

    • Individual(s) or organization(s) with a new business, product or line of service and need guidance on how to manage their new venture.

    • Individual(s) who understand they are building a new lifestyle.

    Ticket package:

    • Day 1: Seminar

    • Day 2: Open Discussion and Live Question & Answer

    • Comprehensive Toolkit

    Seminar topics:

    • Getting organized

    • Time management

    • Financial habits

    • Planning & Implementation

    • Executive Development

  • Who is this for?

    • Startups and Small Businesses

    • People who have a business and want to formalize their business management practices

    • Business was in place for at least 1 year

    Ticket package:

    • Day 1: Seminar

    • Day 2: Open Discussion and Live Question & Answer

    • Comprehensive Toolkit

    Seminar topics:

    • Organization review

    • Review of vendors

    • Review of systems and processes

    • Developing Objectives

    • Annual business planning

    • Implementation

  • Description: This course is a 4-week training course in customer service and excellence. The course comprises of seminars, discussion, presentations plus evaluations. Participants will receive a certification based on participation and their performance during the evaluations. Evaluations are comprised of a combination of oral, video and written scenarios that participants will need to pass in order to receive a certificate and letter of recommendation.

    Who is this for?

    • Individual(s) or employers who understand that quality customer service is a critical skill that everyone should possess.

    • Individual(s) or employers who understand that quality customer service is critical to the success and sustainability of a business.

    • Individual(s) who possess the following attributes: Positive Attitude, Self-Motivated, Willing to Learn & Grow, Committed to Doing your Best

    Why is it Important:

    • From the Organization’s Perspective: Companies that are thoughtful about customer service and deliver quality service tend to be sustainable, high revenue generating, and more resilient.

    • From the Individual’s Perspective: Not only is customer service a differentiator for companies, it is also a tool for individuals to differentiate themselves as professionals for their success.

    Topics:

    • DEFINING CUSTOMER SERVICE BEYOND THE STANDARD PERSPECTIVE

    • PROFESSIONAL ETHICS & INTEGRITY

    • CULTURE

    • THOUGHTFUL COMMUNICATION & EMOTIONAL INTELLIGENCE

    • VERBAL AND WRITTEN COMMUNICATION

    • ADOPTING YOUR OWN AUTHENTIC APPROACH

    • HOW CUSTOMER SERVICE CAN ADVANCE YOUR CAREER

    Click here: to learn more and register for an upcoming certification.

  • Description: This course is a 4-week training course in project management and process management. The course comprises of seminars, discussion, presentations plus evaluations. Participants will receive a certification based on participation and their performance during the evaluations. Evaluations are comprised of a combination of oral, video and written scenarios that participants will need to pass in order to receive a certificate and letter of recommendation.

    Who is this for?

    • Individual(s) or employers of individuals who understand that project management is a critical skill that all professionals should possess. Whether you are managing a project involving other team members, managing recurring processes, or managing your own workload.

    • Individual(s) or employers of individuals who understand that planning and preparation is critical skill that all professionals should possess; whether preparing for a big project or preparing for the occasional assignments that your supervisor assigns you.

    • Individual(s) who possess the following attributes: Positive Attitude, Self-Motivated, Willing to Learn & Grow, Committed to Doing your Best

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